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Marlene Paula Castro Amorim
Marlene Paula Castro Amorim
Universidade de Aveiro
Dirección de correo verificada de ua.pt
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Digital transformation: a literature review and guidelines for future research
J Reis, M Amorim, N Melão, P Matos
Trends and Advances in Information Systems and Technologies: Volume 1 6, 411-421, 2018
13112018
Digitalization: A literature review and research agenda
J Reis, M Amorim, N Melao, Y Cohen, M Rodrigues
Proceedings on 25th International Joint Conference on Industrial Engineering …, 2020
2932020
A framework of actions for strong sustainability
GC De Oliveira Neto, LFR Pinto, MPC Amorim, BF Giannetti, ...
Journal of cleaner production 196, 1629-1643, 2018
1912018
Service robots in the hospitality industry: An exploratory literature review
A Rosete, B Soares, J Salvadorinho, J Reis, M Amorim
Exploring Service Science: 10th International Conference, IESS 2020, Porto …, 2020
1042020
The role of Industry 4.0 and BPMN in the arise of condition-based and predictive maintenance: A case study in the automotive industry
J Fernandes, J Reis, N Melão, L Teixeira, M Amorim
Applied Sciences 11 (8), 3438, 2021
842021
Economic, environmental and social benefits of adoption of pyrolysis process of tires: A feasible and ecofriendly mode to reduce the impacts of scrap tires in Brazil
GC Oliveira Neto, LEC Chaves, LFR Pinto, JCC Santana, MPC Amorim, ...
Sustainability 11 (7), 2076, 2019
712019
Reuse of water and materials as a cleaner production practice in the textile industry contributing to blue economy
GC de Oliveira Neto, PC da Silva, HNP Tucci, M Amorim
Journal of Cleaner Production 305, 127075, 2021
642021
Circular economy and internet of things: Mapping science of case studies in manufacturing industry
A Cavalieri, J Reis, M Amorim
Sustainability 13 (6), 3299, 2021
612021
Quality Management and Excellence in the third sector: examining European Quality in Social Services (EQUASS) in non-profit social services
NF Melão, S Maria Guia, M Amorim
Total Quality Management & Business Excellence 28 (7-8), 840-857, 2017
612017
An analysis of knowledge areas in industrial engineering and management curriculum
RM Lima, D Mesquita, M Amorim, G Jonker, MA Flores
612012
Multichannel service failure and recovery in a O2O era: A qualitative multi-method research in the banking services industry
J Reis, M Amorim, N Melão
International Journal of Production Economics 215, 24-33, 2019
602019
An investigation of service quality assessments across retail formats
M Amorim, F Bashashi Saghezchi
International Journal of Quality and Service Sciences 6 (2/3), 221-236, 2014
602014
Digital proficiency: Sorting real gaps from myths among higher education students
M Lucas, P Bem‐haja, S Santos, H Figueiredo, M Ferreira Dias, ...
British Journal of Educational Technology 53 (6), 1885-1914, 2022
512022
Customer use of virtual channels in multichannel services: does type of activity matter?
R Sousa, M Amorim, E Rabinovich, AC Sodero
Decision Sciences 46 (3), 623-657, 2015
492015
Stakeholders’ influences on the adoption of cleaner production practices: A survey of the textile industry
GC de Oliveira Neto, HNP Tucci, JMF Correia, PC da Silva, D da Silva, ...
Sustainable Production and Consumption 26, 126-145, 2021
392021
Customer experience research: intellectual structure and future research opportunities
JHO Silva, GHS Mendes, PA Cauchick Miguel, M Amorim, JG Teixeira
Journal of Service Theory and Practice 31 (6), 893-931, 2021
372021
Artificial intelligence in service delivery systems: A systematic literature review
J Reis, M Amorim, Y Cohen, M Rodrigues
Trends and Innovations in Information Systems and Technologies: Volume 1 8 …, 2020
362020
Overcoming barriers for adopting cleaner production: A case study in Brazilian small metal-mechanic companies
R Leite, M Amorim, M Rodrigues, G Oliveira Neto
Sustainability 11 (17), 4808, 2019
352019
A field study on the impacts of implementing concepts and elements of industry 4.0 in the biopharmaceutical sector
F Silva, D Resende, M Amorim, M Borges
Journal of Open Innovation: Technology, Market, and Complexity 6 (4), 175, 2020
342020
Managing customer participation and customer interactions in service delivery: the case of museums and educational services
M Amorim, MJ Rosa, S Santos
Organizacija 47 (3), 166, 2014
342014
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